Category Archives: interwebs

National Post Alters a Web Article…based on a Tweet

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Well, this is the last thing I expected to happen today.

I read an article online from the National Post about Tom Gabel from the band Against Me! coming out as trans in Rolling Stone today. Unlike the Rolling Stone article, the National Post article kept the male pronouns. So I tweeted the writer. Here’s our exchange:

Not only was this not what I expected from a journalist, this isn’t what I expected from the National Post. I thought we’d end up having a snarky back and forth (like I did recently with @jessehirsh, who treated me like an idiot for raising a question with him about something he said on the radio), and everyone would end up feeling annoyed and wronged. But that’s not what happened.

Colour me impressed. Some random nobody on the interwebs tweets you and you actually alter content because they have a point? Thanks, man. Thanks for listening to me. Thanks for being willing to listen to me. Fantastic. That’s really not what I thought would happen.

I’m not sure what the lesson is here, but the bar has been raised. I will expect other content creators to follow suit now! My pesky tweets will never stop!

Books vs. Screens: The Disingenuous Argument

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The UT Librarians Blog posted another authorless post I have attempted to comment on; while they announced some time ago that the blog would no longer put comments in a moderation queue, I seem to be stuck in one. Again. And thus:

The post in question is a link to the Globe and Mail article entitled, “Books Vs. Screens: Which should Your Kids be Reading?” The article contains such wisdom as:

In Britain, University of Oxford neuroscientist and former Royal Institution director Susan Greenfield revealed a far different vision – one that could have come straight out of an Atwoodian dystopia – when she warned that Internet-driven “mind change” was comparable with climate change as a threat to the species, “skewing the brain” to operate in an infantalized mode and creating “a world in which we are all required to become autistic.”

Less dire but no less pointed warnings have come from Maryanne Wolf, director of the Center for Reading and Language Research at Tufts University in Massachusetts. “I do think something is going to be lost with the Twitter brain,” she said in an interview.

The UT Librarians (apparently collectively) said:

Is this something we should be thinking about? Deep Reading vs. Screen Reading? In today’s Globe & Mail, Dec. 12, 2011, John Barber, examines recent studies on screen reading vs. what is being called deep reading – something to consider as educators and leaders in our fields.

On the platform, reading

And now, finally, my reply from the moderation queue:

This is blatant scare-mongering, and disingenuous to boot. Comparing reading novels to reading tweets is like saying the card catalogue, with it’s tiny bits of information, was a threat to “deep thinking”.

There are many kinds of reading, and literate people engage in many of them, sometimes within the same afternoon. People who follow Margaret Atwood also, as a general rule, read novels. “Screen reading” pontificators need to spend some time looking at the actual reading (and writing) going on on the internet. Like BookCountry, from Penguin, which is practically brand new, and fictionpress. Look at all that reading and writing going on! Reading and writing of lengthy bits of writing, no less, and on screens! If you’re brave, look at Fanfiction.net (there are 56k stories on there about the television show Glee alone) or AO3 (which, for the record, has works over 100k words long with as many views and thousands of comments from readers). Lots of people read online, and form communities around texts. It might not be the kind of reading you want to see, but it’s sustained, lengthy, uninterrupted, and on screens.

We need to stop fixating on the form content takes. What the screen is providing is a platform for people who would never get their work passed through publishing houses and editors, and while you may scoff at that (because we all know money is the ultimate test of whether or not something has value, right?), there is more text to read and engage with now than ever before, and people are engaging. Young people are engaging. Some of that text is in short format (like twitter). Some of it is so long publishers would balk at the idea of trying to publish it in physical form. It doesn’t matter if it’s on a screen. Content in content. This new form has the potential to save the monograph, not just to kill it. The form of the novel, the short story, the extended series, the monograph are all alive and well and being published online.

I think, as librarians, we should be concerned with providing access to content, and, perhaps, providing platforms for content to be published, found, and engaged with on every level (deep or browse). Marrying ourselves to paper is the death knell of this profession.

Spooky and I enjoy the Nook--Daily Image 2011--October 2

The Technology Trifecta

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I work with the soft side of technology. I don’t write code (I only have the tiniest bit of coding ability, and I haven’t used it in years), I don’t do hardware. I don’t monitor servers. The soft side of technology is all about working with the people trying to use it, and helping them to understand it. I’ve come to believe that there are three key things required to help other people use technology effectively. I’ve come to this realization as part of the rethink and reworking of our faculty training program this year, and it’s forced me to think about the whole experience from another angle.

Granted, my background in theological studies and my penchant for writing fiction in my spare time probably play a role in my perspective on this, but I’m going to run with it.

The (soft side) Technology Trifecta

1. A Good Metaphor

Metaphor

All technology requires a good metaphor, something people can seize onto. The wrong metaphor can leave a technology languishing for ages. Metaphor is how the brain learns what to do with a thing. When they called it “email” (a stroke of genius) everyone knew what they could do with this network messaging system: send and receive, store, forward, add attachments. That metaphor is what, I believe, makes email the most obvious and easiest-to-learn application we’ve got. Blogs had a good one with old school journaling and diaries (and explains why the first run of blogs were all intensely personal). Without decent metaphors, our patrons will struggle with the web. A good metaphor might take years to think up, and we might only come up with one really good metaphor in our lifetimes, but I think coming up with them is a worthy pursuit.

2. Faith

Faith Street

I had the experience recently of having to investigate something pretty dire, and then relay my findings back to a distressed and disconcerted instructor. He had to take my word for it that the thing he was afraid had happened had not in fact happened. I had to reassure him that he could still trust the system. If you don’t have faith in the system you’re using, if you think it’s possible that, without your knowledge or understanding, it’s revealing secrets or displaying your content to the world without your permission, your willingness to be creative with it will rapidly vanish.

There’s a difference, however, between selling someone a system and helping them to have faith in it. You don’t have to adore a bit of software in order to have faith in it. You need to know that when you trust it with information it will do what you expect it to with that information. Setting those expectations appropriately helps people develop faith in a system. I see my role not as making you love the institutional system, but to have faith in it.

The best gift I could receive in this situation is to have the instructor believe me when I explain what’s happened. I want him to have faith in me, too. (He did.)

3. A Mac Friend

Geek Squad to the Rescue

This one takes a bit of explaining. Back in the 90s when I first started using macs, I wasn’t comfortable making that decision on my own. Everyone I knew was a PC user: what if I ran into a problem? There were no mac stores then. I would have been on my own. I might not have stayed a mac user if it had not been for the one guy I knew who used macs. I had my mac friend, and I knew he could help me with the things I didn’t understand. Knowing I had a mac friend meant I could try things and feel comfortable knowing there was someone I could turn to.

In a meeting several months ago, a retiring librarian told me she wanted to switch to a mac but wasn’t sure she knew what she was doing. I said to her, “It’s okay. I’ll be your mac friend.” That was when I realized that I didn’t need a mac friend anymore. But I had become one for other people.

Of course, this is the genius of the apple genius bar: they sell mac friends.

I think every technology needs a mac friend, and that’s how I’m currently framing faculty technology support. They may not need you to walk them through every “click here” and array of options. They may just need your help to get them started, and your reassurance that you are there for them when they hit a wall. They have a mac friend; they can try things and not be afraid of having to dig themselves back out on their own. It’s like a safety net; personal, one-on-one, on call reassurance.

We’ve spent years focusing on the content of training when it comes to technology, not realizing that the most important thing we were doing while giving that training was just demonstrating that we know what we’re doing and we’re here to help.

So that’s what I’m focusing on now. I know what I’m doing, you can trust me. I’m here to help you, not just now, but all year long. See this thing? It thinks its an archive. Go play with it. If you run into trouble, I’m always here to help.

Co-Working in the Library

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I read this great post about coworking in the library that recommends public libraries doling out space for freelancers who’d rather work somewhere other than home. People put out real dollars for coworking space; why not use the library? In place of cash, they could donate their time and skills.

I like this idea. I don’t work in a public library, so I got to thinking about the academic library equivalent: doling out office space in the library to faculty/postdocs/graduate students in exchange for their time and skills.

(Probably doctoral students. They’re the loneliest.)

In the article the focus was on educating the public via these coworkers. Our students generally already have access to the faculty and graduate students through courses and as TAs, but they might appreciate these folks for doing different kinds of work. Maybe very (very very) specific help, or a workshop or two, or something like that.

But what if these doctoral students could cowork in the library, working on their dissertations in the company of other doctoral students? A crowd noting when they’re missing, someone keeping tabs on them, a tribe looking out for them and bringing them a coffee every once in a while? And then, for a bit of time every term, they help us with library projects?

Say: help us learn R and see it applied? I know a doctoral student with some really fascinating work on power dynamics in the classroom, that could be extremely useful for our instruction librarians. Someone like that could help us rethink our teaching and training strategies. I’m sure there are some sociologists who wouldn’t mind hanging out with us for a term and examining the social capital under our roof. I’m sure there’s lots of interesting research going on that could improve the workings of a library, or help us see our work from a different angle. And doctoral students could form a little tribe and help each other get their dissertations done.

We could accept applications, and try to put a group together that had something to offer each other. Some odd connections, maybe. Or none at all, who knows.

Not that we have any office space to dole out at my place or work. We’re massively too full of that. But still. Neat idea.

Retro Web Design

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It happens in fashion, but I’ve never seen it happen in web design before. I guess the web is now officially old enough that old trends can make a return in a new way, because that’s exactly what’s happening.

Frames
Frames are generally a faux pas in web design. As we move into the semantic web where content lives in one place and is mashed together in another, it makes sense to use whatever options are available to push content around the web is as many ways as possible. We used to rely on the embed tag for this, but lately frames, or iframes, are making a return. But they’re not doing layout work anymore; now it’s just seamlessly bringing content from one place to another. Youtube is the big example of the return of frames: the new embed code you snag from youtube is actually just a frame.

This is one trend I’m particularly grateful for; I have a little project that involves pushing local campus content into the front page of our course management system using frames. We create tiny little web pages hosted locally, and frame them into the existing courseware system. The advantage of the frames is primarily that it keeps 100% control of the content in the hands of local content creators; no one needs admin access to the courseware system in order to update the content. No need to overhaul everything just to do one little thing. It’s just a matter of updating the tiny web page, and voila! Students get to see fresh content via a website they already log into every day. Win win win!


[from here]

Animated GIFs
This one took me by surprise. I’ve been paying more attention to tumblr lately, since it’s just such a radically different approach to online community and communication than I’m used to, and I keep seeing all these wicked animated gifs there. Animated gifs used to be the poor mans video, and the poor web designer’s idea of cute, interesting content, but these things are works of art. We can have video on demand whenever we want now, so this is more targeted, more subtle. Bringing a tiny bit of movement to an otherwise still picture, capturing a single moment in a still. We haven’t integrated this trend into the library yet, but I’m working on it. Simple, low key, and really cool. No more rotating mail or under construction signs, oh no. These are reminiscent of Harry Potter-esque moving images. A touch of motion in a still space. Amazing.

What’s the next thing to get an overhaul, cursor trails? MIDIs? Banner ads? What?

iPhone: week one

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For all my tech-geekery, I’ve never had a smartphone. There hasn’t been a really good reason for this, aside from a vague attempt at fiscal responsibility and the reality that I spend my life essentially in one of two wifi zones (home, work). I figured I didn’t really need a truly mobile device that connected to the internet. Couldn’t I have my (short) commute time away from it? It just never seemed that important. I’ve been following the developments, and while never anti-smartphone, I’ve just never been a good phone person. (At least: not since I was 16 and on the phone constantly.) There are so many other interesting ways to communicate: talking on on the phone just seemed like the least imaginative. I don’t have a home phone, and my work voicemail is something I have to remind myself to check.

The internet is, largely, my passion in life: communication, productivity, creative thinking with internet tech, that’s what I do for a living. It’s also something I enjoy in my off-time; I’m genuinely interested in web innovation, and my explorations and thinking don’t stop when I leave the office. I understand the app revolution, and while I’m on the side that believes the apps are probably only temporarily in power and the mobile web will probably take over, I’m intrigued by the apps and the interesting things developers and users are doing with them. So you’d think I’d have been on this smartphone thing ages ago, but no.

In spite of my obvious interest in all things online, it wouldn’t be fair to classify my web experiences as addictive or compulsive. I’m absolutely okay with pulling the plug at pretty much any time. I can take a long road trip without the internet, and I don’t miss it. I love to read, I love to talk to people, I love to sit and think and muse. Contrary to the “information overload” debate (which I think is code for “I procrastinate and the internet makes it too easy”), I don’t find my connection to the internet either overwhelming or demanding. It’s a give and take. If I don’t want to pay attention, I don’t. When I want it to entertain me, or confuse me, or engage me and make me think in new ways, it does. So while I thought the smartphone thing was pretty cool and clearly an intriguing and useful development, I didn’t actually have one of my own.

Until last week, that is. I finally got on the bandwagon. And I’ve been diving in head first. No holds barred, no panic about the 3G useage. Not in the first week, at least. I gave myself permission to be gluttonous with it, to roll around in it and see how it felt.

The only times prior to now that I thought I’d like to have a smartphone is when I’m out to dinner. Not because my dining companions have been sub par, but because I have an ongoing fascination with food history. I like to know how the composition on my plate came to be, and what historical events I can credit for it. This is easy with things like potatoes and tomatoes (“New World”, obviously), but garlic, carrots (did you know medieval Europeans ate not the orange root, but only the green tops of carrots?), bean sprouts, onions, cows, pigs, chickens, saffron, pepper, etc. It’s really the only time I’ve felt the lack of the internet. I want to look up some historical details at very odd times. I figured a smartphone would be helpful for that. (I can’t really carry around a comprehensive food history book everywhere I go, can I.) Filling specific information needs: in spite of my own certainty that search is basically dead, in the back of my head I figured this is how I would use a smartphone. I was not right.

But it’s been different than I expected. First, and most obvious, I suddenly always know when I have email. I bet people hate that. Email is my second least favourite means of communication, so putting it at the front of the line has mixed results. As I said, I’m reasonably good at not feeling pressure to look at anything when I don’t want to, but the thing pings when I get new email, and it makes me curious. But even in the first week, I don’t look every time. I didn’t stop my conversation with my mother when I heard it ping. I did, however, answer a question from an instructor while on the Go train back home on Saturday. If you want to be distracted, access to the internet via smartphone will certainly act as a decent distraction.

My best experience with it so far as been a trip to my home town, Guelph. It’s early October, and suddenly this week autumn appeared in full colour. If you’ve never experienced a southern Ontario fall, you’re missing something great. The cool temperatures at night mixed with the remaining warm days turns out a crazy quilt of colour across the landscape. It’s only when there’s enough cold that you get the firey reds and deep oranges. We’re in a banner year here, and on the bus on the way to Guelph I saw this awe-inspiring riot of colour out the window. Purple brush along the side of the road, a scintillating blue sky, red, orange, yellow and green leaves on the trees; this is the kind of thing that makes me happy to be living. The kind of thing I want to share, just out of the sheer unbelievability of it. It’s incredibly ephemeral, these fall colours, so capturing them and sharing them has additional appeal.

So this phone I had in my hand, it has a camera. This was actually my first experience using it. And I discovered quite by accident that I could snap a picture and then post it to twitter with a matter of a few swipes of a finger. So there I was, first on the bus, then walking down Gordon St. in Guelph, 22 degree weather, the sun warm on my skin, and while I was away from home, away from my computer, I was sharing my delight in the beauty around me, capturing it and sharing it effortlessly. It was one of those days when I felt like I could hardly believe the intensity of what I was seeing, but I was able to share it, record it, all as part of the experience. I’m not a great photographer: mostly I leave the camera alone and just experience my life without documenting it. But sometimes, documenting it is part of the experience, adds to it. So, in my 30 minute walk from the University of Guelph and my sister’s house, I shared the colours around me and saw the responses from my friends and colleagues far and wide. I was no less on the street, no less engaged. But I was also interacting with the world via the internet. I loved it. I was in two places at once. I had voices in my head. I was connected in two places. It reminded me of Snow Crash.

I’m sure this is no revelation for anyone who’s already had a smartphone all this time, so mea culpa. I was aware of the sort of ambient/ubiquitous computing, I just hadn’t had the chance to experiment with it myself yet, to see what it really feels like. I think the interface is still a bit clunky, too limiting, but the touch screen is getting closer to effortless. What’s wonderful about it is its seamlessness; picture to twitter, responses, all so easy to see and engage with. And engaging online isn’t even really drawing me away from my real life experience. It’s just a part of it. I’m not thinking about cables or connections or keyboards. Technology is getting to be close to invisible, just present and available.

As I sat on the train, reading fiction online, leaving comments, checking out links on Twitter, reading educause research, answering work email, I realized that I would never be bored again.

I read someone’s response to the iPad a few months ago where he returned his iPad for this very reason: the threat of never feeling bored again. Boredom as critical experience, necessary experience. I can understand that, but of course it’s all in the decisions that you opt to make. We are invariably drawn to the shininess of instant gratification via the internet, of course. But even that can get boring, eventually. You do reach a point where you’ve read it all for the moment, and you’ll have to wait for more to appear in the little niche of reading that you do. Does that force you to branch out, find more and more interesting things? That’s not necessarily a terrible thing. Does it allow you to avoid reflecting, being with yourself in a place?

One of the very early criticisms directed at the iPad was that it was a device for consumers, on which information is merely consumed, not created. That jarred me, as it felt untrue and frankly a bit elitist. Creation doesn’t just mean writing software or hacks. Creation can be writing, or drawing, or singing, or sharing reactions and thoughts. but I see now with both the iPhone and the iPad, that this criticism is both true and false. It’s true that these devices make it very easy to consume content created by others; it’s easier to browse and read than it is to write, for instance. The keyboard is pretty great, but it’s not as easy to use as the one attached to my laptop. But what I choose to browse/read/consume is still my choice; just because it’s on an iPad doesn’t mean that it’s all commercial content, not while the web is as relatively free and easy to access as it is. Most of my reading on these devices is not sponsored and not created by mainstream media. I’m not just reading the New York Times. I’m reading blogs and archives, primarily. And why are we so anti “consumer”? We need to consume the creations of others as part of a healthy dialogue, after all; there is a level of pop consumption that’s a good thing. Neither of these devices is as simple as a TV or a radio where there is a clear creator and a clear consumer. I am also a creator on these devices, a sharer of experiences, of thoughts and ideas. My experience walking down the street in Guelph on a beautiful day was a case in point; I was clearly a creator, sharing what I saw, engaging with others. That’s not a passive experience. Sitting on the train reading someone’s review of a movie, or a fictional take an on old idea; I’m consuming as well. In places where I couldn’t do so before.

It feels like there are fewer spaces in my life. The level of connection I’m currently experiencing seems to make my days blend together into one long back-and-forth with any number of people. Is this less downtime? Downtime transformed into time spent in this otherworld of communication and information? Am I reflecting less?

I started with a bang, so I guess it remains to be seen how much I keep at it. Will it get old? Will I return to my former habits, with less time testing the limits of my devices? It remains to be seen.

La Plus Ça Change…

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I was testing out Timo, which is a sort of cross between Twitter and an open IM chat, and I discovered that not just your Twitter friends could IM you. Apparently anyone can. Then this happened:

Seriously: what? I had no idea people still said “asl”, but I guess that’s what I get for staying away from wide open chat systems.

Screencasting Tools

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My plan, for July, is to set up a place where we can all share the cool software, web apps, ideas and tricks that we think the rest of the world should know about via screencast. That way we have a great big searchable index of all the cool things available to us on the internet. In order to get there, first I need to share some easy ways to make a screencast. Hence the video above.

Admitedly, I’m currently addicted to screencasts. I’ve never been a big fan of them, I must admit, but these tools are so easy to use, and I can get more across in a screencast. I love text, but sometimes it’s not the best medium. And since I found all these super easy screencasting tools…there’s just no excuse not to try.

I picked four tools for this introduction: Screenjelly, Screenr, Screentoaster, and Screencast-o-matic. They all have their pros and cons, but they’re all dead easy to use. Give one of them a try, let me know how it goes.